Our Terms and Conditions 2015
Welcome to Letsgoscuba.co.uk
Letsgoscuba Limited provide website features and other products and services to you when you visit or shop at shop.letsgsocuba.co.uk (the “website”), use Letsgoscuba Limited products or services, use Letsgoscuba Limited applications for mobile, or use software provided by Letsgoscuba.
Letsgoscuba Limited provides Services and sells our products to you subject to the conditions set out on this page.
Please read these conditions carefully before using Letsgoscuba Limited Services. By using Letsgoscuba Limited Services, you signify your agreement to be bound by these conditions. We offer a wide range of products and Letsgoscuba Limited Services, and sometimes additional terms may apply. When you use an Letsgoscuba Limited Service (for example Your Profile, Gift Cards,), you will also be subject to the terms, guidelines and conditions applicable to that Letsgoscuba Limited Service (“Service Terms”). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.
When you use any Letsgoscuba Limited Service or send e-mails to us, you are communicating with us electronically. We will communicate with you by e-mail or by posting notices on the website or through the other Letsgoscuba Limited Services. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.
COPYRIGHT, AUTHORS’ RIGHTS AND DATABASE RIGHTS
All content included in or made available through any Letsgoscuba Limited Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads and data compilations is the property of Letsgoscuba Limited or its content suppliers and is protected by Luxembourg and international copyright, authors’ rights and database right laws. The compilation of all content included in or made available through any Letsgoscuba Limited Service is the exclusive property of Letsgoscuba Limited and is protected by Luxembourg and international copyright and database right laws.
You may not extract and/or re-utilise parts of the content of any Letsgoscuba Limited Service without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation any substantial parts of the content of any Letsgoscuba Limited Service, without our express written consent. You may also not create and/or publish your own database that features substantial parts of any Letsgoscuba Limited Service (e.g. our prices and product listings) without our express written consent.
You may not misuse the Letsgoscuba Limited Services. You may use the Letsgoscuba Limited Services only as permitted by law. The licences granted by Letsgoscuba Limited terminate if you do not comply with these Conditions of Use or any Service Terms.
If you use any Letsgoscuba Limited Service you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided. You can access and update much of the information you have provided us with, including your account settings,
You must not use any Letsgoscuba Limited Service: (i) in any way that causes, or is likely to cause, any Letsgoscuba Limited Service, or any access to it to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, or (iii) to cause annoyance, inconvenience or anxiety.
We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Conditions of Use or any other applicable terms and conditions, guidelines or policies.
Parties other than Letsgoscuba Limited operate stores, provide services, or sell product lines on this website. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their websites. Letsgoscuba Limited does not assume any responsibility or liability for the actions, product, and content of all of these or any other third parties. You can tell when a third party is involved in your transactions, and we may share your information related to those transactions with that third party. You should carefully review their privacy statements and other conditions of use.
We will do our utmost to ensure that availability of the Letsgoscuba Limited Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to Letsgoscuba Limited Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
Letsgoscuba Limited will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Letsgoscuba Limited Services.
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your legal right to have goods sent or services provided within a reasonable time or to receive a refund if goods or services ordered cannot be supplied within a reasonable time owing to a cause beyond our reasonable control.
The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.
Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct.
ALTERATIONS TO SERVICE OR AMENDMENTS TO THE CONDITIONS OF USE
We reserve the right to make changes to any Letsgoscuba Limited Services, policies, terms and conditions including these Conditions of Use, and Service Terms at any time. You will be subject to the terms and conditions, policies and Conditions of Use in force at the time that you use the Letsgoscuba Limited Services. If any of these Conditions of Use is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.
We do not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18 you may use the Letsgoscuba Limited Services only with the involvement of a parent or guardian.
OUR CONTACT DETAILS
119 Regent Road
CONDITIONS OF SALE
These Conditions of Sale govern the sale of products by Letsgoscuba
We offer a wide range of Letsgoscuba Limited Services, and sometimes additional terms may apply. When you use an Letsgoscuba Limited Service (for example Your Profile, Gift Cards), you will also be subject to the terms, guidelines and conditions applicable to that Letsgoscuba Limited Service (“Service Terms”). If these Conditions of Sale are inconsistent with the Service Terms, those Service Terms will control.
Please read these conditions carefully before placing an order with Letsgoscuba Limited
Your order is an offer to Letsgoscuba Limited to buy the product(s) in your order. When you place an order to purchase a product from Letsgoscuba, we will send you an e-mail confirming receipt of your order and containing the details of your order (the “Order Confirmation E-mail”). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We accept your offer, and conclude the contract of sale for a product ordered by you, when we send the order allocation confirmation e-mail confirmation to you . If your order is dispatched in more than one package, you may receive a separate order allocation E-mail for each package, and each order allocation confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between us for the product(s) specified in that Order Allocation E-mail. Your contract is with Letsgoscuba Limited. Without affecting your right of cancellation set out below, you can cancel your order for a product at no cost any time before we send the Order Allocation E-mail relating to that product. This right to cancel does not apply to certain categories of products and services, including digital products or software which are not supplied in a physical format (e.g. on a CD or DVD), once download or use (whichever is earlier) has begun.
You consent to receive sales invoices electronically. Electronic invoices will be made available in the Your Account area of the web site. For each delivery, we will inform you in our Dispatch Confirmation E-mail if an electronic invoice is available.
RIGHT OF CANCELLATION , EXCEPTIONS TO CANCELLATION AND OUR VOLUNTARY RETURNS GUARANTEE
Unless one of the exceptions listed below applies, you can cancel your order prior to Allocation acknowledgement
You must inform us Letsgoscuba Limited of your decision to cancel your order. You may submit your request, by contacting us by email only. To meet the cancellation criteria, it is sufficient for you to send your communication you receive the Allocation Acknowledgement Confirmation E-mail
You may cancel a course within 7 Days of the Original Confirmed Scheduled Course Start Date providing no Course Materials have been issued otherwise a fee of £50.00 is applicable within 7 Days of the date of cancellation. If you have paid a deposit of £50.00 that deposit is NON-Refundable if you have had course materials
Any Letsgoscuba Limited Course Deposit cancelled within 7 Days of the start date is NON-Refundable.
TRIPS AND EVENTS
Letsgoscuba Limited Trips require a £50% Deposit on booking to secure your place. the balance due specified on the Trip Information Page becomes due on the date Specified on the Trip Information Page.
If the balance of a Letsgoscuba Limited Trip is not paid on the Balance Due Date, Letsgoscuba Limited reserve the right to reallocate the place on the Letsgoscuba Limited Trip. The deposit may be refunded providing you meet the Criteria below, if not the Deposit will not be refunded
For additional information on the scope, content please contact us
EFFECTS OF CANCELLATION
We will reimburse all payments received from you for the goods purchased cancelled prior to allocation of stock.
EXCEPTIONS TO THE RIGHT OF CANCELLATION
The right of cancellation does not apply to:
- the delivery of products which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which are, after delivery, inseparately mixed with other items;
- the delivery of sealed audio or video recordings or of sealed software if unsealed by you after delivery;
- the supply of goods made to your specifications or clearly personalised;
- the supply of goods which may deteriorate or expire rapidly;
- a service if Letsgoscuba Limited has fully performed it and you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started;
- the supply of digital content (including, digital software, photos, etc) which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started;
- the supply a Letsgoscuba Limited Event or Trip due to health reasons (Doctors Notice Required)
We list availability information for products sold by us on the website including on each product information page. s we process your order, we will inform you by e-mail as soon as possible if any products you order turn out to be unavailable and you will not be charged for those products.
Please note that delivery estimates are not guaranteed delivery times and should not be relied upon as such.
Despite our best efforts, a small number of the items in our shop may be mispriced. We will verify pricing when processing your order and before we take payment. If we have made a mistake and a product’s correct price is higher than the price on the website, we may either contact you before dispatch to request whether you want to buy the product at the correct price or cancel your order. If a product’s correct price is lower than our stated price, we will charge you the correct price and refund the difference
Unless expressly indicated otherwise, Letsgoscuba Limited is not the manufacturer of the products sold on this website. While we work to ensure that product information on our website is correct, actual product packaging and materials may contain more and different information to that displayed on our website. Content may also change. All information about the products on our website is provided for information purposes only. We recommend that you do not rely solely on the information presented on our website. Please always read labels, warnings and directions provided with the product before use.
Letsgoscuba provide PADI approved Courses and are run to PADI Standards. We will schedule courses to try and match your availability, but reserve the right to reschedule at any time. If you cannot keep to the agreed schedule, we will take reasonable endeavors to meet your requirements However, additional charges may apply in the case of more than one postponement/request to reschedule. That charge will be 25% of the full course fee and payable prior to attending the course.
TRIPS AND EVENTS
Booking on a Trip or Event does not constitute a contract with Letsgoscuba Limited. Some Trips/Events may require pre-requisite qualifications to participate and Letsgoscuba Limited will take reasonable steps to ensure these are contained on the product page of our Website.
Letsgoscuba Limited Current Club Members are covered by Letsgoscuba Diver Alert Network (DAN) Insurance.
NON Members of Letsgoscuba Limited Trips are advised to purchased your own Dive Insurance Prior to booking on any Letsgoscuba Trip. Letsgoscuba Limited cannot be held responsible for any Letsgoscuba Limited NON Club Members.
When ordering products from Letsgoscuba Limited for delivery outside of the EU you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Letsgoscuba Limited, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
AMENDMENTS TO THE CONDITIONS OF SALE
We reserve the right to make changes to our website, policies, and terms and conditions, including these Conditions of Sale at any time. You will be subject to the terms and conditions, policies and Conditions of Sale in force at the time that you order products from us, unless any change to those terms and conditions, policies or these Conditions of Sale is required to be made by law or government authority (in which case it may apply to orders previously placed by you). If any of these Conditions of Sale is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.